Level 3 Engineer

Our client based in Sunninghill, JHB is seeking a Level 3 Engineer to join their team.

Skill set required:

• Expertise in IT Infrastructure and Cloud Management Deep proficiency in architecting, implementing, and optimizing hybrid/multi-cloud environments (AWS, Azure, Google Cloud, VMware, etc.), advanced networking (SD-WAN, zero-trust), virtualization/containerization (Kubernetes, Docker), and infrastructure-as-code (Terraform, Ansible, CloudFormation). Ability to build resilient, high-performance foundations that support AI/ML workloads and intelligent automation at scale.

• AI and Data Analytics Proficiency Hands-on advanced experience with machine learning frameworks (TensorFlow, PyTorch, scikit-learn), AI tooling ecosystems, big data platforms (Spark, Databricks, Snowflake), and analytics pipelines. Proven track record of applying AI/ML to deliver predictive maintenance, anomaly detection, intelligent automation, and actionable business intelligence — the core differentiator of an MIP over traditional MSP models.

• Compliance and Regulatory Knowledge In-depth expertise across global and industry standards including GDPR, POPIA (relevant to South Africa), HIPAA, SOC 2 Type II, ISO 27001/27017/27018, PCI-DSS, and cybersecurity frameworks (NIST CSF/RMF, CIS Controls). Skilled in conducting risk assessments, gap analyses, control implementation, audit preparation, and continuous compliance monitoring in data-intensive, AI-driven environments.

• Strategic Project Management and Transition Leadership Demonstrated success leading enterprise-scale IT transformations and migrations from legacy MSP (reactive/ticket-based) to MIP (proactive/intelligence-led) operating models. Strong command of agile/DevOps methodologies, stakeholder engagement, change management frameworks (e.g., ADKAR, Kotter), resource planning, and delivery governance to ensure smooth, low-risk transitions.

• Cybersecurity and Threat Intelligence Advanced capabilities in proactive threat hunting, incident response (IR), digital forensics, and security operations. Expertise integrating AI-enhanced security tools (next-gen SIEM like Splunk/Sentinel with ML anomaly detection, EDR/XDR platforms, SOAR automation, deception tech) to deliver intelligence-driven risk mitigation, automated response, and continuous security posture improvement.

• Minimum 10 years of relevant professional IT experience, with at least 5 years in senior/advanced engineering or architectural roles.

• Proven ability to operate independently on complex, ambiguous problems while mentoring junior engineers.

• Strong communication skills to translate technical concepts for non-technical stakeholders and clients

• South Africa-based (Johannesburg preferred) with eligibility to work in ZA.