Business Analyst

The successful candidate will be function as the link between business objectives and technology development capabilities. The candidate will primarily be involved in the analysis and support of functionality.

Responsibilities:

• Develop business requirement specifications through well facilitated discussions and interviews with relevant stakeholders


• Responsible for looking at tickets, following up with Business when feedback is required and following up with Developers


• Document existing business processes and develop and document new business processes


• Develop functional and technical specification documentation


• Primary interface between business representatives and technical resources for the development or implementation of business applications


• Workshop or hold JAD sessions to gather requirements and drive workshops when necessary     


• Liaise with relevant stakeholder management to prioritize project deliverables


• Transfer of “care, custody and control” of new processes and applications to the business owners, including user training and support


• Effective coordination of the projects and their inter-dependencies and any risk and any other issues that may arise. This includes timeline and milestones management


• Continuously identify and implement incremental improvements to current processes, independent of larger project deliverable


• Effective stakeholder management- Keep management, users and developers informed of progress through effective communication and management of expectations

• Minimum of 4 years' Business Analysis experience in the financial services industry
• Agile / Scrum experience
• Understanding of the software development process
• Good negotiation ability and communication abilities
• Knowledge of wealth management and adviser value proposition requirements advantageous
• Ability to effectively translate business requirements in technology terminology.
• Ability to explain technical issues back to business for decision making.

COMPETENCIES REQUIRED:

• Business acumen and entrepreneurship
• Analytical thinker
• Problem-solving skills
• Proven skills in managing small to medium size team
• Negotiating and influencing skills
• Reporting and presentation skills
• Innovative
• Assertive
• Attention to detail
• Project Management
• Advanced communications skills
• Change management and coaching skills
• IT innovation and acumen

• BCom / BSc degree or equivalent qualification