Finance Systems Business Analyst: eCommerce

We have an exciting opportunity for an Finance Systems Business Analyst within our Finance Systems Team! This position will be in Cape Town, Kuilsriver and will report directly to the Finance Systems Manager.

KEY RESPONSIBILITIES:

• To assess and define change requests received from internal users in relation to business processes and systems. Provision of solutions and support for the implementation thereof.


• Effectively manage change requests from business stakeholders Effectively manage change requests from business stakeholders.


• Translation of business process and systems requirements into specific projects ensuring solutions are commercially acceptable within the strategic framework.


• Provision of effective and timeous support to internal users on processes, systems and technology activities.


• User ongoing support


• Provision of detailed documentation of current information, data and solutions


• Business Analysis Documentation


• Supply users with skills & knowledge of process and systems via training sessions and workshops to enhance culture of super users

KNOWLEDGE REQUIRED:

• Waterfall and Agile working methodologies and principles.
• Working knowledge of implementing and maintaining Systems/services/applications.
• Knowledge of PMBOK and BABOK management principles
• Ability to compile quantitative and or qualitative information/reporting
• MS Suite Intermediate - Advanced user
• System integration (environment/area specific)
• Knowledge of Personal Data Protection – POPIA
• Cloud based (SaaS) software applications that can enable services.
• Hardware and Software lifecycle management
• SDLC
• Change Control governance principles and Defect management. Fit for purpose system integration in an ERP- and non-ERP environment.
• Utilising various modelling techniques
• UI / UX
• Process Mapping tools (Draw.io, etc)

Essential:

• Proven experience in a Finance environment
• Exposure to Financial Systems and processes
• Proven experience of business processes flowing into journal entries & finance reporting
• Business Analyst exposure: system analysis; business process development, including the facilitation of workshops, stakeholder management
• Finance System support exposure: maintaining an incident management process; analysing the nature of incidents; liaising with system developers in order to resolve incidents.
• Co-ordination of quality assurance and testing

Essential: A relevant Degree and or Higher National Diploma (Information Technology, Computer Science, System Design, Management Science, Business studies, Information Systems, Business Analyst)

Advantageous: Project Management Diploma/Certificate